General

PaperViewer lets you use the following formats to create digital publications:
PDF, Word(.doc), Powerpoint(.ppt), Excel (and their OpenOffice equivalents). If you have a document in the latest Office 2007 formats (.docx, .xlsx etc) please save it in the Office 97-2003 format (.doc) before uploading.

When uploading Word, Powerpoint and other office files, please set up the page exactly how you would if you were printing the document. For example: set the printing orientation to portrait or landscape as desired, and if necessary, set your paper size. If you are not sure how to do this, check the help files of the application you are using. We then recommend you convert them into PDF before providing the files to us.

The system will automatically make all web and email links live so your readers can interact with your publication. For the system to pick them up, your PDF files must have embedded fonts. Where links have to embedded manually a charge per link applies.

We can add additional, special links manually ie.link an image or text that doesn't already appear as a web address, but a small charge per manually inserted link applies.

You can easily add video, flash and audio to your digital publications.

Most PDFs should be fine but as a guide, the following specifications will create the best quality digital publications:

• Each file must be a single PDF, with pages in the correct order
• Single pages (not double page spreads).
• 200 DPI (dots per inch) or greater.
• Cropped to exact size (No crop or bleed marks)
• Embedded fonts - enable so the system picks up all web and email links
• All pages to be the same size, or it'll show up in your digital publication.
• Ensure that you have flattened any transparencies.

The system doesn't let you edit content within your digital publication - you need to amend the original file to do this and send us a replacement pdf of the edited page.

Sharing

Yes. It is easy to embed any publication into your website or blog. We will simply provide you with an image and a domaine name that will open the content in another window.

Yes. Just add the URL of the publication into the body of an email. This will send recipients a link to your publication. It is not sent as an attachment, so no downloading is involved. You can now share large files with people around the world without ever exceeding the file size on emails, or spending ages waiting for items to send.

Of course! Simply cut and paste the URL and post it to your favourite sites, as you would any other link.

You have the ability to choose your publication's privacy setting when we publish it. Choose from shared, protected (you can share with selected people by password-protecting the publication) or private (no-one else can see it.

Troubleshooting

If a Flash error message appears stating that Flash is running slowly when opening a digital publication (at 66% loaded), it could be that your own PC or laptop is running other programs at the same time - slowing down the Flash plugin. Quite simply, if this error message appears, click 'No' as it is asking if you wish to abort - then your publication will open as normal. If you click yes, the publication will not open.

A common thing we see appearing is printer crop marks in digital publications - the little lines and coloured boxes at the edges of the page, that a traditional printer uses. If the originals already had crop marks, you can crop them out of the original source files using a program such as Acrobat. If you are unsure how to do this - send them back to the person or company that designed or created the files - they will be able to do it easily.

For the best results, refer to the file specifications to ensure your digital publications are at the optimum quality. One possible reason for images not showing properly are if they contain partial transparencies or drop shadows. To avoid this problem, flatten all transparencies on the original file,